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Frequently asked questions

  • Do you offer bulk discounts for my wedding/event/corporate gift?
    Yes, if you would like to order a minimum of 24 pieces of one style/scent. Please contact us for information on bulk orders.
  • I need my candles tomorrow. Can you overnight them?
    Please email us at contact@notesbyskyecom to discuss expedited shipping.
  • Do you do private label/custom scents?
    No.
  • Will you donate candles for my event?
    Because we are a small company, we are unable to donate large amounts of candles for swag bags/events. If you would like to purchase them at bulk prices, please contact us. We will occasionally donate gift sets or single candles for silent auctions for causes that matter to us.
  • Can I return my candle?
    Please see our Shipping and Return policies page.
  • Do you ship internationally?
    No. Unfortunately, we are unable to send our products to other countries at this moment.
  • Do you dropship?
    No, we do not dropship or sell on dropship e-commerce stores
  • Do you offer candle making classes?
    No. We don't teach classes anymore, sorry!
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